Tijdens de ICT-cursus Skype for Business voor eindgebruikers worden de volgende onderdelen behandeld:
New Features, Profile, and Contacts
- Recognize the new look and feel of Skype for Business
- Use and recognize the Call Monitor feature
- Recognize and use the improved call controls
- Use the emoticons
- Recognize the File Transfer Preview feature and the available options
- Identify the steps to configure presence options
- Recognize and configure the location feature
- Configure picture options including hiding, showing, editing, or removing a picture
- Add internal and external contacts
- Create a group, add contacts, and delete an existing group
- Identify the steps to access contact cards and available options
- Configure how the contact list displays, order options, and which information is displayed
- Configure your presence and location, add contacts, and create a new group
Calls, IMs, and Meeting features
- Complete the steps to configure an audio device and configure audio options
- Identify the steps to make a call and using the call controls
- Identify how to answer a call, transfer a call, and forward calls
- Recognize the steps to send an IM, including sending a file or image, using emoticons, and configuring the message as high priority
- Identify the steps to send instant messages to multiple contacts or groups at once
- Use IM options, including adding audio and video, sharing files, and toggling between conversationsI
- Identify the steps to configure IM options including spelling, copying, tabbed conversations, and font options
- Schedule a Skype for Business meeting using Outlook and configure meeting options
- Create and configure options for an unscheduled meeting using the Meet Now option
- Identify methods to join a scheduled meeting including using the Meetings option in Skype for Business, from an Outlook meeting request and from a meeting reminder
- Configure meeting conversation options including choosing a layout, using full screen, and the pop out and pop in options
- Add participants to a meeting, configure participant actions, record a meeting, and manage recordings
- Use the present desktop and present programs sharing options and sharing a PowerPoint presentation
- Configure a Skype for Business meeting in Outlook
Sharing, Collaboration, and Video Calls
- Identify the steps to share OneNote notes, including using existing notes and creating new notes
- Sare and use the whiteboard feature
- Recognize the steps required to share files and pictures in an IM conversation or meeting
- Configure who will have access to downloading files that are shared
- Use the polling feature including creating a poll
- Identify the steps to give control or take away controls from other users while presenting
- Recognize the steps to set up a video device and access and configure advanced settings
- Identify the steps to start a video call and use video controls
- Recognize the steps to answer a video call, ignore the call, and use other available options
- Describe the steps to start a video meeting and manage participants using participants actions options
- Identify the steps to include a video in an instant message conversation and recognize the available options such as “Stop My Video” and “End Video”
- Identify the steps to share a file in an IM conversation, share the whiteboard, and create a poll
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